Want Answers To Only Seattle Tickets Frequently Asked Questions?
If you have questions about Only Seattle Tickets or how our ticketing processes work, you can see most answers in our Frequently Asked Questions. If you have other questions not addressed in this list, just phone our customer service line. Phone 206-339-4941 or fill out our support form.
After someone purchases a ticket from an event’s ticket office -- also called the primary ticket seller -- they have the right to sell that ticket to a different buyer. Dealers in the secondary market may involve box office promoters, licensed ticket brokers, and firms, and individual people like you. Only Seattle Tickets has tickets from an extensive ticket marketplace, and restricts search results for only Seattle and surrounding areas so you can quickly see the top tickets in your city.
Since the secondary ticket marketplace runs on a price/demand model, you could find that price points fluctuate as you get closer to the event. It’s not surprising to see tickets priced at less than primary prices. You may also find in-demand tickets for shows that are sold out that could cost more money than the primary purchase price. The key to the secondary ticket market is to check back as much as possible to see who’s playing in Seattle.
Contingent on the transaction, you may receive your tickets in a few different ways:
Email: A ticket code will be e-mailed to you before the event, that you can print out your physical ticket. These e-tickets may need to be obtained via My Ticket Tracker.
Mailed: The ticket seller will send the physical tickets with Federal Express. Purchased tickets are guaranteed to get to you before showtime, and you will be sent a FedEx tracking id once the tickets is mailed.
Venue Will Call: Tickets will be left at the venue will call or box office window.
Location Pick-up: Tickets have to be collected at an outside location (no more than 30 minutes from the event).
Paperless: The ticket seller will come and meet your party at the event and accompany you to the box office.
Flash: The ticket seller will send you a gift card that you can show at the event front gate. It will have the complete sale information and will give a viable receipt.
You can choose a different shipping address -- a street address or P.O. boxes -- for completed purchases placed via Only Seattle Tickets. However, on sales over $750, the ticket seller can decline to ship to a separate address other than the billing address. Furthermore, sellers may want a signed authorization from the customer if they need proof that the alternative shipping address is valid.
Instant tickets generally become available to download and print after you submit your order. Please allow for processing time, which might take as much as one business day. You will receive a confirmation email showing you how to view your instant tickets.
To make sure you experience a wonderful time in Seattle, all tickets have a 100% Money Back Guarantee in case:
The seller doesn’t ship your tickets
You receive your tickets after the event commences
The purchased tickets are deemed unacceptable by the venue. (Verifiable proof must be submitted by the venue in the form of a written letter.)
The event was canceled with no rescheduled date. (Reimbursement excludes shipping costs.)
Generally, tickets from Only Seattle Tickets are first-come, first-served. If your order is canceled during purchase, it means another buyer submitted their purchase before you. In that case, you will need to return to that event and attempt to purchase a different seat.
Most sellers are listing many groups of tickets and are able to satisfy ticket orders easier if they don’t add the seat numbers on most listings. Of course, you'll find the rows and larger sections to choose from. Your full party will be side by side to each other, unless expressly noted.
Since Only Seattle Tickets is a resale marketplace, the original purchaser's name will appear on the ticket instead of yours. However, you will still be let into the event because it's the bar code that's needed to enter.
To prevent ticketing scams, most tickets are irrevocable items. As such, if your tickets are stolen, ruined, or lost you can reach out to the seller about replacing lost tickets. However, all sales are final.
If an event has been permanently called off, you are entitled to a full reimbursement (shipping not refundable). If the event is delayed and set for a new date, your tickets will be applied to the new date.